CCIE Collaboration 

CCNA Collaboration

Course Description:

Student will learn to install, operate, configure, and verify a basic IPv4 and IPv6 network, including configuring a LAN switch, configuring an IP router, connecting to a WAN, and identifying basic security threats. Introduce Cisco’s UC systems and its components.

Course Contents:

Introduce Collaboration Architecture
Basic registration of CME / CUCM terminal
Basic Concepts and basic configuration about Digital and Analog
CME Basic Routing
CUCM Basis Routing

CCNP Collaboration

Course Description:

Introduces Cisco collaboration products and frameworks.Student will learn Cisco hardware and software with the appropriate terminals and servers to build a multi-site IPT environment, proficiency CME, CUCM route and number processing and access control,configuration and operation based on the CUCM / CME features, master CUCM corresponding function(for example, media resources, CAC) design and configuration methods on global and commonfunctions.Student will be able to use the appropriate platform comes with tools and commands to IPT troubleshooting.

Course Contents:

1) Cisco Voice IPT1
Introduction Collaboration Architecture
Explain install and call basic environmental framework
CUCM terminal registration
IMPS Installation and Configuration
Introduction and configuration of traditional voice
Introduce and Configure Voice Gateway Signaling
CME terminal registration and CME call routing
CME call number processing
CUCM basic call routing and number processing
CUCM and CME call rights management
CUCM and CME linkage call handling
Global number

2) Cisco Voice IPT2
Media Resources 8 hours
CUCM common characteristics
Mobile roaming (DM / EM)
Mobile roaming (UM)
Call Management Control
Gatekeeper
Remote Site Telephony survival techniques SRST
Troubleshooting

3) Cisco Video IPT
video architecture description and terminal registration
VCS routing and CUCM routing linkage
MCU Introduction and Configuration

CCIE Collaboration

Course Description:

CCIE Collaboration is an expert-level certification. Student will learn how to design, implementation, and troubleshooting of complex collaboration solutions.Student will gain skills in collaboration solutions to integrate, configure, and troubleshoot complex networks and the challenges of video, mobility, and presence.

Course Contents:

1) Cisco Collaboration Infrastructure
Network services
Voice and data VLAN
IP routing in Cisco Collaboration Solutions
IP multicast

2) Cisco Unified Communications Manager (CUCM)
CUCM SCCP endpoints
CUCM MGCP gateways
CUCM SIP endpoints and trunks
CUCM H.323 gateways and trunks
Voice and video codecs
RTP and RTCP
Device registration and redundancy
Codec selection
CUCM call features
CUCM dial plan
CUCM media resources
CUCM mobility
CUCM serviceability and OS administration
ILS/URI dialing
Call Admission Control
SAF and CCD

3) Cisco IOS UC Applications and Features
CUCME phone registration and features
SRST phone registration and features
CUE
Cisco IOS-based call queuing
Cisco IOS media resource
CUBE
Digital voice signaling (T1/E1 PRI)
Cisco IOS dial plan
SAF and CCD
IOS CAC

4) QoS and Security
QoS classification and marking, and congestion management
default security features and toll fraud

5)Cisco Unity Connection
CUCM integration
CUCME integration
MWI
Call handlers and Directory handlers
CUC dial plan and features
Voicemail networking

6) Cisco Unified Contact Center Express (UCCX)
UCCX CTI integration 3 hours
UCCX ICD functions 3 hours
UCCX scripts customization

7) Cisco Unified IM Presence
CUCM integration
Cisco Jabber for Windows

Cisco Network Engineer (Collaboration):

This Seminar includes two parts:

1. CCNA Collaboration Training;
2. CCNP Collaboration Training.

Cisco Internet Expert (Collaboration):

This Seminar includes three parts:

1. CCNA Collaboration Training;
2. CCNP Collaboration Training;
3. CCIE Collaboration Training.